Everything firms ask before their first brief.
Straight answers on turnaround, pricing, software, confidentiality, and how the overnight workflow actually runs. If your question is not here, ask us directly and we respond within 4 business hours.
How fast can you deliver?
Brief us at the end of your working day and you receive production-ready output the next morning where the scope allows. Larger projects ship on agreed timelines that we confirm before starting.
What software do you work in?
Revit, AutoCAD, and SketchUp for drafting and modelling, and Lumion, V-Ray, Enscape, and Twinmotion for rendering. We adopt your file naming, layer structure, and title blocks so the output drops straight into your project.
How much does it cost?
We quote per brief, based on the service and the scope, and confirm it with you before any work starts. Pricing is in USD. The reason the numbers work is that production happens in South Africa, so you are paying South African rates rather than the rates of a studio in your own market. That is a structural exchange rate advantage, not a promotional discount.
What engagement models do you offer?
Three: project-by-project with no ongoing commitment, a monthly retainer covering a fixed block of hours, or a dedicated resource working primarily for your firm. Most firms start project-by-project and move to a retainer once the workflow proves itself.
Is the free sample really free?
Yes. Before your first project we send you a free sample of previously completed work that we are cleared to share, a render, a documentation page, or a model, so you can judge the quality before committing. No contract, no cost.
Do we need a contract or minimum commitment to start?
No. Your first look at the quality is a free sample of previous work, shared before any commitment. From there you can work project-by-project, so there is no minimum volume, no lock-in, and no penalty for pausing between projects.
How do revisions work?
Two revision rounds are included in all project pricing. You review the delivery, mark it up, and we turn the revisions around. Additional rounds beyond the two included are billed at the hourly rate for that service.
How does invoicing and payment work?
We invoice fortnightly in USD and accept payment via Wise or PayPal. Established clients are on Net-15 terms. New clients pay 50% upfront to commence work.
What is the fastest way to reach you?
WhatsApp. Message us on +27 61 528 0966, there is a WhatsApp button on every page of this site, or email hello@meridian-architectural.com. We respond within 4 business hours. Our working day (UTC+2) overlaps European business hours in full and US East Coast mornings.
How do we send you files?
Whatever you already use: Dropbox, Google Drive, BIM 360, or WeTransfer. We confirm receipt within two hours.
Is my work kept confidential?
Always. NDAs are standard, and your clients, projects, and intellectual property stay protected. Our Privacy Policy and PAIA Manual are published on this site.
How does the time zone actually help?
We work in South African time (UTC+2). For firms in North and South America that means we produce overnight, so you brief at the end of your day and the work is moving while you sleep. For firms in the UK, Europe, and the Middle East it means a full working day of overlap, so questions get answered inside your own business hours.
What happens if you hit a question mid-production?
We flag it immediately rather than sitting on it overnight. If a decision needs your input, you see the question first thing your morning alongside everything that could proceed without it.
Do you work to our local building codes?
We produce to the code requirements you brief us on, and we coordinate with your structural and MEP consultants. On US projects that means CD sets that account for IBC, ADA, and local zoning. Final code compliance sign-off stays with you as the firm of record.
Which countries do you work with?
We work with firms internationally. The studio operates in English and in USD, files move through the same cloud tools you already use, and our working day overlaps both European business hours and US mornings. If you are outside those regions, tell us your deadline pattern and we will confirm what turnaround we can commit to before you brief us.
Who actually does the work?
Our studio in Still Bay, South Africa. All production output and quality control is led by Izak du Toit, a Senior Professional Architectural Technologist with 28 years of experience and SACAP registration ST 1958. Nothing leaves the studio unless it is production-ready.
Still weighing it up?
The fastest way to answer the question is to see the work. We share a free sample of previous work before your first project, with no contract and no cost.
Request Your Free SampleFor scope by service, see Services. For the step-by-step engagement, see How It Works.